返金ポリシー

Return Policy

1. Return Conditions:

  • All purchases are final and cannot be returned due to customer preference.
  • Returns are accepted within 7 days from the date of purchase only for damages caused by our company.
  • Unilateral returns are not accepted under any circumstances, and no refunds will be provided for such returns.

2. Return Procedure:

  • If you wish to return a product due to damage caused by our company, please contact the seller in advance to proceed with the return shipment. The shipping costs for returns are the responsibility of the customer.

3. Refund Process:

  • Once the returned product arrives and its condition is confirmed, we will initiate the refund process.
  • Refunds will only cover the cost of the product; shipping fees and any other refund-related expenses will not be included.
  • Please follow the seller's instructions regarding refund methods and processing.

4. Product Warranty:

  • Products with defects or errors are eligible for replacement or repair. However, damages during shipping are the responsibility of the carrier. Please consult the shipping company directly.
  • Warranty applies only if defects are reported within 7 days of product arrival.